Shipping Policy

Last updated: August 2026

At ViviLife, we ensure your orders are delivered safely and on time. Here is everything you need to know about our shipping process.

1. Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframes

• Within Pakistan: 3-5 business days
• Remote Areas: 5-7 business days
• International: 10-20 business days

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order weight. We offer free shipping on orders above a certain amount — check our homepage for current promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real time.

5. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the courier to resolve the issue as quickly as possible.